Privacy Policy
Effective Date: February 2025
Hair Love Artistry (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us or use our services. We comply with the Australian Privacy Principles under the Privacy Act 1988.
1. Information We Collect
We may collect the following personal information when you interact with our website, visit our salon, or contact us directly:
- Personal Identification Information: Name, phone number, email address, postal address.
- Payment Information: Credit card details, payment preferences.
- Appointment Details: Appointment dates, services requested.
- Health Information: Any health-related information you may provide regarding your hair or skin conditions (for example, allergies or sensitivities to hair products).
- Website Usage Data: Information about your use of our website, including IP address, browser type, and browsing behaviour.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide services you request, including booking and confirming appointments, and delivering our hairdressing and styling services.
- To send you reminders, updates, and promotions related to our services.
- To improve our services and customer experience.
- To process payments for services provided.
- To respond to inquiries and customer support requests.
- To comply with legal obligations and enforce our rights.
3. Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may disclose your information to the following parties under specific circumstances:
- Service Providers: Third-party service providers who assist us in operating our business, such as payment processors and marketing agencies.
- Legal Requirements: We may disclose your personal information when required to do so by law, such as in response to a subpoena or government request.
- Business Transfers: In the event of a business sale or merger, your information may be transferred to the acquiring party.
4. Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes secure payment gateways, encrypted data storage, and restricted access to personal data.
Despite our efforts to secure your information, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to track your usage of our website. You can manage cookie preferences through your browser settings.
6. Accessing and Correcting Your Information
You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out-of-date. To make a request, please contact us using the contact details below.
7. Third-Party Links
Our website may contain links to third-party websites, such as payment processors or marketing platforms. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are intended for adults and we do not knowingly collect personal information from children under the age of 16. If we learn that we have inadvertently collected information from a child under 16, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website, and the changes will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact us at:
Hair Love Artistry
Full Name: Danielle Rosin
Mobile: 0413025125
Email: Hairloveartistry@outlook.com
Address: 5-9 Lakeshore Ave, Buderim, 4556, Australia
